What personal data do we keep?

Customer data

In order to provide good service, we keep data from our customers. The personal data that you provide to us is processed by Bottleneck BV, Draaiboomstraat 97, 2660 Hoboken.

Who do we share this information with? As a rule, with no one; unless we have to share the information in order to be able to fulfil our obligations to our customers. For example, think of your address that we provide with the parcel delivery service.

Why do we process your personal data?

We only use your data for a clear and justified purpose:

-to fulfil our obligations as a trader to our customers.

-to be able to communicate with you, our customer.

How do we process your personal data?

We only request the necessary personal data and handle it with care.

This means that our employees handle your data discreetly, check whether it is complete and correct and guarantee its security.

We do not store your data longer than necessary for the performance of our tasks

Right to access and correct or delete your data

According to privacy legislation, you have the following rights:

• right to acces:

you may know whether we have data about you, which data this is, how it is used and you can receive further explanation about this;

• right to correction:

if your data is incorrect, you may ask us to correct it;

• right to object:

you may object to the use of your data and we will comply unless there are justified grounds for doing so;

• right to be forgotten:

you may ask us to delete your data from our databases.

To exercise your rights, you can submit a written request: either by email (info@bottleneck.be) or by post to the address stated at the top of this policy.